Just wanted to say thank you again for the great customer service regarding the ribbon/charm mix-up and how quickly I got the correct ribbon and the other charms. Sheena went RUNNING over the Rainbow Bridge free of pain yesterday and it was yesterday that I got your package. It really meant a lot to me that you called me back so quickly and rectified the mix-up. You definitely practice what you say: Customer Satisfaction is Our #1 Priority.
Home » Debi Goldstein-Carlson, Pet Parent
