Scope of Site Terms
The terms and conditions described here apply to all websites owned or operated by World by the Tail, Inc. including but not limited to VeterinaryWisdom.com, VeterinaryWisdomProfessionals.com, and VeterinaryWisdomPetParents.com. In this document, these websites will be referred to as “VWWebsites”.
Terms and Conditions of Use
Welcome to our websites. Please take a few minutes to review these terms and conditions. The use of the our websites and the sale of products and services offered on these websites are governed by the conditions of sale appearing on these websites. Your use of these websites in any manner, whether browsing, offering your thoughts and ideas, activating an account with us, or making a purchase, constitutes your acknowledgement that you have read the terms and conditions and that you agree to follow them and be bound by them, and that disputes that may arise under them will be governed by the laws of the State of Colorado, without giving effect to any conflict of laws principles.
These Terms and Conditions May Change
World by the Tail, Inc. reserves the right to update or modify these terms and conditions at any time without prior notice. For this reason, we encourage you to review these terms and conditions whenever you purchase products from us or use our website.
You may access and view the content appearing on these websites for personal, non-commercial use only. You may download and/or copy certain portions of the content for personal, non-commercial use only, provided that you (a) retain all copyright, trademark, or other proprietary notices contained on the content, (b) do not modify or alter the content in any way, and (c) do not make the content available to any third party. World by the Tail, Inc. reserves complete title and full intellectual property rights in any content that you download from this website.
You agree to use this website only for lawful purposes. The following activities are strictly prohibited: (a) misrepresenting the identity of a user; (b) tampering with these websites; and (c) conduction fraudulent activities.
The material on these websites is not intended for children under 16 years of age. World by the Tail, Inc. does not knowingly collect personal information from children who are not at least 16 years old.
You acknowledge that your use of these websites is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of these websites and that World by the Tail, Inc. shall not be liable for any damages of any kind related to your use of these websites.
World by the Tail, Inc., attempts to ensure that the content on these websites is complete and current. As indicated in the terms set forth below, World by the Tail, Inc., cannot guarantee that the information contained on these websites will not contain errors, inaccuracies, or omissions. Such errors, inaccuracies, or omissions may relate to price or product description or availability. World by the Tail, Inc., reserves the right to correct any error, inaccuracy, or omission, or to change or update the content without prior notice to you. Further, World by the Tail, Inc., reserves the right to refuse or cancel any orders containing any error, inaccuracy, or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, World by the Tail, Inc., shall promptly issue a credit to your credit card.
The World by the Tail, Inc., logos and trademarks, as well as other marks, trade names, trademarks, and logos on these websites are the properties of their respective owners. You may not use, reproduce, copy, or manipulate such logos in any manner without the prior written consent of the owner.
The entire contents of these websites including text, images, music, sound, photographs, video, illustration, icons, graphics, headers, data, information, and software (collectively “content”) are subject to copyright, trademark, or other proprietary rights or licenses held by World by the Tail, Inc. All content is copyrighted as a collective work under the US and international copyright in the arrangement, coordination, enhancement, and selection of such content or this website. Except as provided above, you may not copy, modify, or create derivative works of the content. In addition, you may not distribute, publish, transmit, reuse, repost, and “frame” the content in any manner or sell or attempt to sell the content.
Limitations of Liability
In no event shall World by the Tail, Inc., its directors, officers, employees, affiliates, successors or assigns or other representatives be liable, whether in contract, warranty, tort (including negligence-whether active, passive, or imputed), product liability, strict liability, or other theory, to you or any other person for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive, or consequential damages) arising out of or in connection with any use of, inability to use, or results of use of, these websites or any contents of these websites, even if World by the Tail, Inc., or its representatives has been advised of the possibility of such damages. If you are dissatisfied with these websites and the content thereon, or the terms and conditions, your sole and exclusive remedy is to discontinue use of these websites. If any portion of this limitation is found to be invalid or unenforceable for any reason, then World by the Tail, Inc.’s, total liability to you shall in no event exceed one hundred dollars ($100). Some jurisdictions prohibit the exclusion or limitation of liability for certain types of damages, in which case the above limitation may not apply to you.
Links to Third Party Websites
The terms and conditions constitute the entire agreement between you and World by the Tail, Inc., with respect to these websites. The terms and conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and World by the Tail, Inc., with respect to these websites. No modifications of the terms and conditions shall be effective unless it is authorized by World by the Tail, Inc. If any provision of the terms and conditions is found to be contrary to the law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
We welcome any and all questions and feedback. For privacy-related issues, please contact us at:
Information We Collect:
a. Personally Identifiable Information
We may collect personal information (including name, address, telephone number, email address, company name, and when necessary, credit card information) when you:
- Place an order from our catalog, via telephone, or online
- Return an item or make an exchange
- Inquire about our services
- Request a catalog
- Subscribe to our email newsletter
- Participate in a marketing survey, promotion, or event either online or offline
b. Aggregate Information
Our websites collect some non-personal information about you using Google Analytics, so it may not be readily apparent to you that it is being collected. For instance, when you come to our site, your IP address is collected. This information is not personally identifiable and we do not combine this type of information with personally identifiable information.
Use of Data We Collect:
a. Personally Identifiable Information
At World by the Tail, Inc. we always want to provide you with the best possible experience and fulfill your orders as you’ve requested. In order to do this, we use your personal information to allow us to:
- Process and track your order
- Provide the services you requested
- Contact you about the status of an order
- Send you catalogs or promotional offers we believe will be of interest to you
- Send you our email newsletter, if you specifically request it
- Identify your product and service preferences
- Customize our communications to you
- Provide information concerning products you have purchased
- Improve our merchandise selection and customer service
Your email address will be used only for our email newsletter and will not be shared with any third parties. Instructions for unsubscribing are included in every email.
b. Aggregate Information
We use the aggregate information we collect from our customers in a manner that does not personally identify any individual. We use aggregate information to make our site more interesting and useful to you. We also track the pages or documents accessed within our site. This information is collected for systems administration and for analyzing and improving the value of the material available on our website.
We reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary:
- To comply with legal process such as a search warrant, subpoena, or court order;
- To protect the company’s rights and property;
- To investigate reports of fraud or of users sending material using a false email address or users sending harassing, threatening, or abusive messages;
- To protect against misuse or unauthorized use of our website; or
- During emergencies, such as when we believe someone’s physical safety is at risk.
We offer choices about the types of information you receive from us. If you prefer not to receive catalogs or other communications from World by the Tail, Inc., please contact us as shown below. If you no longer wish to receive your email newsletter, you also may contact us at the address below or unsubscribe using the link provided in each edition of the email.
Please be sure to provide us your exact name and address, or the mailing label from your catalog, so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.
When you provide us your email address, we may send you emails necessary to process your order or respond to a request, or, if you agree to it, to receive our email newsletter. For example, after you place an order at one of our websites, you will receive confirmation and, in most cases, an email with package tracking information.
It is our intent to send you promotional email (our email newsletter) only if you have agreed to receive it. Instructions on how to subscribe are included in each edition of the newsletter.
Your email address will be used only for the World by the Tail, Inc. email newsletter, respond to your request or to process your order, and will not be shared with any third parties. Instructions for unsubscribing are included in every email containing promotional material.
It is our intent to protect against the loss, misuse, or alteration of information we have collected from you. When you make a purchase, request a catalog, or sign up for our email newsletter, your transaction information is transmitted in a safe, encrypted format. We maintain the data you provide, along with a record of you purchases, in a secure database.
This policy was last updated on November 27, 2012.
Questions or comments?