• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Veterinary Wisdom

A World By the Tail, Inc. Brand
and Home of ClayPaws® Kits

Veterinary Wisdom logo

We Ship Worldwide!
1.888.271.8444

  • Products
    • All Products
    • ClayPaws® Print Kits
    • ClayPaws® Starter Kits
    • ClayPaws® Tools
    • ClayPaws® Decorative Accessories
    • Pet Sympathy Cards
    • Other Bereavement Products
    • Euthanasia Specific
    • After Death Body Care
    • Books & eBooks
    • New Products
    • Pet Parent Products
    • Current Specials
  • How it Works
    • How to Make a ClayPaws® Print
    • How to Bake a ClayPaws® Print
    • How to Order
    • FAQ
    • Our Product Catalog
    • Request a Sample
  • Resources
    • Support for Veterinary Professionalsslide handing print to client
      • Free Staff Handouts
      • Staff Resources About Pet Loss
      • Recommended Reading
    • Support for Pet Parentsslide loving dog
      • Plan Ahead for Pet Loss
      • Make Decisions
      • Make Decisions about Pet Cancer
      • Pet Euthanasia
      • Find Support for Grief
      • Kids and Grief
      • Begin Again
    • Newsletter Sign Up
  • About Us
    • Our Expertise
    • Our Team
    • Our History
    • Customer Service
    • Shipping Info
    • Giving Back
  • Testimonials
  • Blog
  • Contact Us

Home » About Us » Customer Service

Customer Service

Business Philosophy

We want you, our customers, to trust us and feel like you have found a home with us. That’s why we work hard to build a feeling of community, rather than competition, within the animal-related business world. We contribute to the creation of community through social media and by providing credible, up-to-date information and resources in our Resource Center.

Customer Service

Providing high quality customer service for you and creating a high level of job satisfaction for our staff are our highest priorities. If you have a question, suggestion, concern, or complaint, we want to hear from you! Please use the methods below to contact us directly. We’ll do our best to address your inquiries!

Product Guarantee

We want you to try ClayPaws® Kits and other products at our risk and to your satisfaction. That’s why we offer a six month, 100% money back guarantee. If, after trying one of our products, you decide it is not the product you have been looking for, return it to us for a 100% refund.

Better Business Bureau

Visit www.bbb.org or click on the icon below to see our report from the Better Business Bureau anytime. We have an A+ rating!

BBB

Contact Us

​If you have questions or concerns about any of the above items or World by the Tail, Inc. services, please call us at 1-888-271-8444 or email your comments to:

​General Information/Customer Service info@wbtt.com
Webmaster webmaster@wbtt.com

Primary Sidebar

Learn More About Us

  • About Us
  • Our Expertise
  • Our Team
  • Customer Service
  • Shipping Info
  • Giving Back

Footer

World by the Tail logo

Contact Information

Toll Free 888.271.8444
Local 970.223.5753
Fax 970.223.1226
Email info@wbtt.com

  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Terms & Conditions

  • Site Terms
  • Privacy Policy
  • Customer Service
  • Shipping Info

Affiliations

  • BBB logo
  • PLPA logo
  • ICC Logo with Tagline
  • NOMV Tag
  • IAOPCC Logo
© Copyright 2023 World by the Tail · All Rights Reserved · Privacy Policy · Terms
This website uses cookies to give you the best experience by remembering your preferences for repeat visits. By clicking “Accept,” you consent to the use of ALL cookies.
Learn moreACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT