Our Guarantee
We offer a 100% money-back guarantee on our products. We want you to trust us as a company. We never sell, rent, or lease any personal information you provide to us to any third party. We are also members of the respected Better Business Bureau.
If you ever have questions or concerns, please use the methods below to contact us directly. We'll do our best to address your inquiries!
Your Satisfaction
We want you to try ClayPaws® kits at our risk and to your satisfaction. That's why we offer you a six month, 100% money back guarantee. If, after trying ClayPaws® kits, you decide they are not the product you have been looking for, you can return them to us even six months later for a 100% refund. Guaranteed.
Please contact our customer service center at 1-888-271-8444 at any time with questions regarding this policy or to request a return.
Thanks! (Email our Business Manager Lora if you prefer email contact.)
Visit www.bbb.org to see our report from the Better Business Bureau anytime. We have an A+ rating for 2009!
Privacy Policy
In order to place an order with World by the Tail, Inc. all information requested must be provided at the time of order. This information is necessary to keep track of individual accounts and to contact the user when necessary.
Financial information collected such as credit card number and expiration date is used only to charge the customer for the service or product they are purchasing. It will never be given to any third party (other than the credit card authorization center).
World by the Tail, Inc. offers several opt-in email and newsletter services. Members can unsubscribe from these at their will.
If you have any questions or concerns about any of the above items, the practices of this site, or any of World by the Tail, Inc. services, please send your comments to: webmaster@wbtt.com.
Or call us at 1-888-271-8444
General Information/Customer Service info@wbtt.com
Webmaster webmaster@wbtt.com
Business Manager lora.kerr@wbtt.com
