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"Every once in a while you'll meet someone who you'll never forget and who has certainly changed your life. With the assistance of counselor Dana Durrance, I was able to make it through one of the darkest periods of my life. Dana's expertise and empathy gave me comfort to make it through the day and the coping skills to make it through my tomorrows. As I continue through the grieving process, I remember her words of encouragement, validation, and essentially hope. In sum, I am eternally grateful to Dana and World by the Tail, Inc. for being there.  -A.Taylor, Pet Parent