Veterinary Wisdom for animal care business teams. Brought to you by World by the Tail, Inc. "caring for people who care for pets"



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    In daily veterinary practice, treatment decisions aren't totally driven by your patient's physical needs. Today, the emotional needs of your clients are also considered. I'm Laurel Lagoni. I spent my clinical career as a client relations expert, working side-by-side with some of the brightest minds in veterinary medicine. In that life, I was the co-founder and Director of the Argus Institute at Colorado State University's James L. Voss Veterinary Teaching Hospital. Today, I'm continuing this work in the Veterinary Wisdom® Resource Center. Need a client handout about pet loss? How about a referral to a pet loss counselor? The 'veterinary wisdom' gathered here is based on 20 years of clinical experience helping grieving pet parents. I know these resources will make providing client support easier and more satisfying for you and your team. (Photo by Becky Young Photography)


     
      Veterinary Team ARticles (photo from istockphoto.com/peterkozikowski)
     Client Handouts (photo from Dreamstime.com)
     Pet Loss Hotlines & Counseling (photo from istockphoto.com/c-foto)
    Cancer and Pets (photo from bigstockphoto.com)



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    Notes from the consultant's corner - Dana Durrance, MA. Dana and her veterinarian husband own Mountain Shadows Pet Hospital in Colorado. Read about staff stress and Dana's ideas for dealing with it.


           Recommended reading (photo from bigstockphoto.com)

           Ebooks (instand download) for your clients (photo from bigstockphoto.com)

     

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